Private Staff As A Service | CuroHelp

Chief of Staff

Chief of Staff Service

 

Leadership, Precision, and Discretion for Private and Executive Operations

The CuroHelp Chief of Staff Service provides world-class operational and leadership support for CEOsHNW families, and private offices. Acting as the strategic bridge between principals and their teams, the Chief of Staff ensures smooth operations, clear communication, and exceptional execution across all aspects of personal, household, and business management.

This role is designed for principals who demand efficiency, structure, and absolute discretion in both their professional and private affairs.

 

Purpose of the Chief of Staff

Chief of Staff (CoS) is the principal’s trusted advisor and operational anchor — ensuring that all projects, staff, and logistics align seamlessly with the principal’s priorities.

They act as:

  • strategic partner — translating the principal’s vision into actionable plans.
  • manager — overseeing teams, resources, and household or corporate systems.
  • confidant — maintaining confidentiality and anticipating needs before they arise.

 

Core Responsibilities

Leadership & Team Coordination

  • Manage and mentor household, estate, or executive teams.
  • Implement efficient communication and reporting structures.
  • Ensure tasks are executed to the principal’s exacting standards.
  • Maintain accountability and performance across departments.

 

Operational Oversight

  • Oversee daily operations of private estates, family offices, or corporate functions.
  • Coordinate between departments — including butlers, PAs, security, and administrative staff.
  • Develop and maintain Standard Operating Procedures (SOPs) for consistency and excellence.
  • Streamline workflows, scheduling, and logistics.

 

Strategic Support

  • Translate executive directives into clear objectives and measurable outcomes.
  • Manage special projects, relocations, or events on behalf of the principal.
  • Assist in budget planning, financial tracking, and procurement oversight.
  • Liaise with external partners, advisors, and vendors.

 

Confidential Personal Assistance

  • Provide discreet support for sensitive matters.
  • Manage household or corporate documentation and communications.
  • Safeguard privacy, confidentiality, and personal data.
  1. Travel, Estate & Lifestyle Coordination
  • Plan global travel, itineraries, and logistics.
  • Coordinate with global residences, household staff, and service teams.
  • Ensure all destinations, vehicles, and properties are prepared in advance of arrival.

 

Core Skills & Attributes

  • Executive-level leadership and organization.
  • Strategic thinking and project management.
  • Impeccable communication and discretion.
  • Deep understanding of luxury household or business operations.
  • Confident decision-making and problem-solving under pressure.
  • Professional background in private staffing, hospitality, or executive support.

 

At CuroHelp, our Chiefs of Staff embody leadership, discretion, and world-class service — providing seamless operational excellence for every client.

Chief of Staff Types

Chief of Staff Types Available

 

Strategic Leadership for Every Environment — Corporate, Private, and Global

CuroHelp offers a range of Chief of Staff (CoS) solutions, each tailored to the unique requirements of High-Net-Worth (HNW) familiesexecutive offices, and global households.

Whether managing an international estate, overseeing a private family office, or supporting an executive board, each Chief of Staff type provides strategic leadershipoperational oversight, and discreet personal support at the highest level.

 

Corporate Chief of Staff

Purpose: To support CEOs, founders, and senior executives within corporate or entrepreneurial environments.
Focus Areas:

  • Streamlining executive operations and decision-making.
  • Coordinating cross-departmental communication.
  • Managing board meetings, KPIs, and project deadlines.
  • Acting as an executive liaison for stakeholders and teams.
  • Handling confidential matters and strategic planning.

 

Ideal For:
CEOs, business owners, and entrepreneurs requiring executive-level organization and project oversight.

 

Private Household Chief of Staff

Purpose: To manage all aspects of domestic operations for a private residence or estate.
Focus Areas:

  • Overseeing household staff, schedules, and standards.
  • Coordinating events, travel, and logistics across multiple properties.
  • Managing budgets, suppliers, and vendor relationships.
  • Acting as the principal’s key point of contact for daily operations.

 

Ideal For:
HNW and VIP families with large estates or multiple residences who require structure, consistency, and discretion in daily household management.

 

Family Office Chief of Staff

Purpose: To align family office operations with the principal’s lifestyle, investments, and philanthropic initiatives.
Focus Areas:

  • Managing executive assistants, accountants, and legal or financial teams.
  • Overseeing philanthropic projects and private investments.
  • Streamlining reporting, governance, and compliance processes.
  • Acting as liaison between the family office and personal staff.

 

Ideal For:
UHNW individuals and families seeking a trusted advisor to ensure cohesion between private wealth management and personal operations.

 

Global / Travel Chief of Staff

Purpose: To ensure seamless coordination for principals with international homes or frequent travel.
Focus Areas:

  • Managing logistics, travel schedules, and estate readiness across multiple countries.
  • Coordinating global household teams and travel staff.
  • Overseeing international relocations and setups.
  • Maintaining continuity of service, security, and communication across time zones.

 

Ideal For:
Global families, executives, or high-profile individuals with multi-residence lifestyles or heavy travel schedules.

 

Executive Household Chief of Staff

Purpose: To merge the efficiency of corporate management with the sophistication of private service.
Focus Areas:

  • Overseeing both professional and personal operations for busy executives.
  • Managing PAs, drivers, chefs, and housekeepers under a unified structure.
  • Creating systems that blend corporate discipline with household hospitality.
  • Acting as the single point of accountability for all staff and operations.

 

Ideal For:
CEOs and executives who manage professional duties and personal households simultaneously.

 

Estate / Residential Chief of Staff

Purpose: To serve as the senior-most manager for large estates or multiple residences.
Focus Areas:

  • Supervising estate managers, maintenance teams, and household staff.
  • Overseeing property maintenance, security, and event planning.
  • Managing budgets, seasonal operations, and property readiness.
  • Implementing service manuals and standard operating procedures (SOPs).

 

Ideal For:
Large estates, heritage properties, or multi-acre residences requiring full-time operational oversight.

 

Philanthropy & Lifestyle Chief of Staff

Purpose: To manage personal projects, foundations, and high-level lifestyle coordination.
Focus Areas:

  • Coordinating charitable initiatives, media engagements, and personal branding.
  • Managing private events, art collections, and high-profile collaborations.
  • Overseeing social calendars, travel arrangements, and guest relations.
  • Working alongside PR teams, advisors, and personal assistants.

 

Ideal For:
Prominent figures, philanthropists, or public personalities who balance professional, personal, and charitable commitments.

 

Security & Operations Chief of Staff

Purpose: To integrate personal security and risk management within household or corporate operations.
Focus Areas:

  • Supervising private security and protection teams.
  • Coordinating high-level travel and event security logistics.
  • Maintaining privacy and crisis response protocols.
  • Liaising with estate and executive teams to ensure safety and discretion.

 

Ideal For:
HNW and VIP principals requiring enhanced confidentiality, security awareness, and operational precision.

 

Rotational / Fractional Chief of Staff

Purpose: To provide strategic leadership on a flexible or rotational basis.
Focus Areas:

  • Acting as an interim or part-time CoS during transitions or growth phases.
  • Implementing operational systems and mentoring teams.
  • Providing continuity between permanent appointments.

 

Ideal For:
Startups, family offices, or private households seeking professional structure without full-time commitment.

Chief of Staff Jobs – What duties to expect

 

Strategic Leadership. Seamless Operations. Complete Discretion.

The Chief of Staff (CoS) serves as the principal’s right hand — managing operations, people, and communication across all aspects of the principal’s personal, corporate, or household ecosystem.

A CuroHelp Chief of Staff ensures that every function — from staff management to estate logistics — runs flawlessly, allowing the principal to focus on high-level goals with full confidence that their world is in order.

 

Strategic & Executive Support

  • Translate the principal’s vision and objectives into actionable strategies.
  • Support decision-making through data, research, and insights.
  • Manage special projects, initiatives, and transitions (e.g., relocations, acquisitions, or expansions).
  • Anticipate principal needs and identify operational improvements before issues arise.
  • Maintain confidentiality and alignment between personal and professional priorities.

 

Operations Management

  • Oversee daily household, business, or estate operations.
  • Coordinate communication between departments, residences, or offices.
  • Supervise staff across multiple teams — butlers, PAs, chauffeurs, chefs, security, and administrative personnel.
  • Create and implement Standard Operating Procedures (SOPs) to ensure consistency and service excellence.
  • Manage scheduling, reporting, and performance reviews.

 

Staff Leadership & Development

  • Recruit, train, and evaluate household or executive team members.
  • Promote a culture of professionalism, discretion, and accountability.
  • Mediate staff conflicts, ensure morale, and streamline workflows.
  • Maintain succession planning and cross-coverage for key staff positions.
  • Coordinate with HR, finance, and security when applicable.

 

Household & Estate Oversight (Private Clients)

  • Ensure all properties, vehicles, and assets are maintained to the highest standard.
  • Supervise household budgets, inventories, and supplier contracts.
  • Liaise with estate managers, interior staff, and external contractors.
  • Plan and oversee household renovations, events, or seasonal operations.
  • Guarantee privacy, security, and readiness at all residences.

 

Corporate or Family Office Coordination

  • Support family office executives with governance, finance, and reporting.
  • Align personal, philanthropic, and business objectives under one strategy.
  • Oversee the administrative and operational structure of the family enterprise.
  • Manage executive assistants and coordinate key stakeholder relationships.

 

Travel, Logistics & Event Management

  • Coordinate global travel schedules, private jet charters, and ground transportation.
  • Ensure smooth transitions between residences or business trips.
  • Plan and manage private events, board meetings, or family functions.
  • Anticipate logistical needs and ensure readiness across locations.

 

Confidentiality & Security

  • Handle all matters with the strictest confidentiality.
  • Coordinate with security teams to manage risk, safety, and privacy.
  • Oversee NDAs, data protection, and secure communication systems.
  • Ensure sensitive correspondence and documentation remain protected.

 

Financial & Administrative Management

  • Manage budgets, invoices, and expense tracking across departments.
  • Oversee procurement and supplier contracts.
  • Approve major expenditures and align spending with strategic goals.
  • Provide regular reporting to the principal or family office.

 

Communication & Liaison

  • Act as the central point of contact between the principal and all internal or external parties.
  • Represent the principal in meetings, calls, or negotiations when required.
  • Maintain clear and concise communication across staff and partners.
  • Ensure that directives are understood and executed efficiently.

 

Global Coordination

  • Oversee international residences and teams in different time zones.
  • Ensure consistency of standards and service delivery worldwide.
  • Manage transitions between properties, seasonal staffing, and travel rotations.
  • Liaise with local service providers and legal or administrative contacts abroad.

 

Strategic Problem Solving & Decision Support

  • Proactively identify potential issues and implement solutions.
  • Support the principal in complex decisions by preparing analyses and reports.
  • Manage emergencies or crises with composure and clear communication.
  • Serve as a trusted advisor — balancing initiative with judgment and diplomacy.

 

Representation & Professionalism

  • Serve as the principal’s ambassador — internally and externally.
  • Maintain impeccable conduct, discretion, and service awareness.
  • Uphold the household’s or company’s reputation and image.
  • Build long-term relationships with partners, vendors, and key stakeholders.

 

A Chief of Staff is not simply an assistant — they are the principal’s strategist, confidant, and operational heartbeat.

Chief of Staff Duties
Chief of Staff Skills

Chief of Staff Skills

Strategic Thinking • Leadership • Discretion • Precision

Chief of Staff (CoS) is the trusted extension of the principal — combining strategic insight, managerial expertise, and impeccable discretion.
At CuroHelp, our Chiefs of Staff embody a unique blend of corporate discipline, private service excellence, and personal integrity.

 

Strategic Leadership & Vision

  • Ability to translate the principal’s vision into actionable plans.
  • Skilled at setting priorities, managing complex projects, and driving outcomes.
  • Strong understanding of business strategy, private operations, or household dynamics.
  • Proactive in anticipating needs, identifying challenges, and finding solutions.
  • Capable of managing short- and long-term goals with precision.

 

Operational Management

  • Expertise in overseeing multi-department operations (household, business, or estate).
  • Strong systems thinker — able to implement workflows and standard operating procedures (SOPs).
  • Skilled in logistics, scheduling, and day-to-day coordination across multiple teams or properties.
  • Excellent command of budgeting, procurement, and resource allocation.

 

Team Leadership & People Management

  • Proven ability to lead, inspire, and manage teams of diverse professionals.
  • Strong interpersonal skills and emotional intelligence.
  • Experienced in recruitment, training, and performance management.
  • Skilled at resolving conflict with diplomacy and maintaining morale.
  • Builds a culture of accountability, service, and excellence.

 

Communication & Liaison Skills

  • Exceptional verbal and written communication.
  • Acts as the principal’s representative in meetings, correspondence, and negotiations.
  • Maintains clear communication channels between principals, staff, and stakeholders.
  • Highly professional demeanour with refined social and business etiquette.
  • Skilled in discretion and managing sensitive information.

 

Executive Support & Administrative Mastery

  • Adept at managing calendars, travel logistics, and scheduling for complex agendas.
  • Experienced in supporting decision-making through research and preparation.
  • Skilled at drafting correspondence, presentations, and reports for executive use.
  • Capable of managing documentation, contracts, and confidential data securely.

 

Financial & Analytical Acumen

  • Understanding of budgeting, forecasting, and financial control systems.
  • Ability to review reports, contracts, and proposals with commercial awareness.
  • Skilled at tracking expenditures and overseeing departmental budgets.
  • Analytical mindset with strong attention to detail.

 

Global Coordination & Logistics

  • Experienced in managing travel, relocations, and global operations.
  • Strong cross-cultural awareness and sensitivity to international etiquette.
  • Coordinates logistics for multi-residence households or global companies.
  • Ensures seamless transitions between countries, time zones, and teams.

 

Confidentiality & Discretion

  • Absolute commitment to privacy, integrity, and discretion.
  • Trusted with highly sensitive personal and business information.
  • Understands boundaries and exercises sound judgment in all interactions.
  • Experienced in working with NDAs, confidential documentation, and private communications.

 

Problem-Solving & Critical Thinking

  • Calm and composed under pressure.
  • Capable of identifying and resolving issues swiftly and effectively.
  • Analytical and creative in finding efficient solutions.
  • Uses diplomacy and foresight in managing crises or high-stakes situations.

 

Personal Attributes

  • Confident yet humble leadership presence.
  • Exceptional professionalism and polished presentation.
  • Adaptable, resilient, and emotionally intelligent.
  • Highly organized, detail-oriented, and proactive.
  • Loyal, discreet, and dedicated to long-term service excellence.

 

Technical & Digital Competence

  • Proficient in modern business tools (Microsoft 365, G-Suite, CRMs, project management platforms).
  • Comfortable managing smart-home systems or estate management software.
  • Skilled in digital communication and secure data handling.

 

Cross-Disciplinary Knowledge (CuroHelp Standard)

CuroHelp Chiefs of Staff often possess multi-sector experience in:

  • Hospitality & Luxury Service – understanding 5-star service standards.
  • Corporate Management – applying structure and performance systems.
  • Private Family Office Operations – managing complex personal and business portfolios.
  • Security & Confidentiality Protocols – ensuring safety and privacy at all levels.

A true Chief of Staff brings order, vision, and trust — becoming the principal’s most reliable extension in every domain of life.

Chief of Staff Qualifications

 

Leadership • Experience • Integrity • Excellence

Chief of Staff (CoS) is an elite professional — combining corporate strategy, private service discipline, and absolute discretion.
At CuroHelp, every Chief of Staff is hand-selected, vetted, and trained to lead with precision, professionalism, and confidentiality.

Educational Background

  • Bachelor’s degree in Business AdministrationManagement
    FinanceHospitality, or a related field.
  • Master’s degree (MBA or equivalent) or executive-level qualification preferred for corporate or family office roles.
  • Specialized certifications in LeadershipProject ManagementExecutive Assistance, or Private Service Management are highly valued.
  • For private household Chiefs of Staff, training from reputable academies (e.g., The British Butler Institute, The International Butler Academy, or CuroHelp Academy) is advantageous.

Professional Experience

  • Minimum 7–10 years of management experience, ideally supporting senior executives, UHNW families, or estate operations.
  • Proven success in leadership, operations management, and strategic coordination.
  • Experience in one or more of the following environments:
    • Family Office or Private Household
    • Corporate Executive Office
    • Luxury Hospitality or Estate Management
    • Government, Diplomatic, or Philanthropic Operations
  • Background working in confidential, high-pressure, or multi-residence settings is preferred.

Technical & Operational Competence

  • Proficiency in organizational managementlogistics, and staff supervision.
  • Strong understanding of financial administrationbudgeting, and reporting processes.
  • Skilled in process optimizationSOP development, and project management.
  • Advanced computer literacy: Microsoft 365, G-Suite, CRMs, scheduling, and communication platforms.
  • Familiarity with estate management softwaretravel coordination tools, and smart-home systems is beneficial.

Leadership & Management

  • Demonstrated ability to lead and inspire multi-disciplinary teams.
  • Skilled at delegation, motivation, and performance oversight.
  • Experienced in creating efficient communication systems across departments.
  • Capable of mentoring staff and maintaining morale in fast-paced environments.

Executive & Personal Support Experience

  • Prior experience supporting a CEO, entrepreneur, or principal in a trusted, high-level capacity.
  • Skilled in executive scheduling, travel management, and project coordination.
  • Proven ability to manage both corporate priorities and private household operations simultaneously.
  • Deep understanding of luxury lifestyle management and HNW expectations.

Confidentiality & Discretion

  • Impeccable reputation for integrity, loyalty, and discretion.
  • Demonstrated ability to handle sensitive, confidential, and financial information.
  • Experience working under strict NDAs and confidentiality protocols.
  • Trained in security awarenessrisk management, and privacy protection.

Strategic, Analytical & Interpersonal Skills

  • Exceptional analytical and problem-solving ability.
  • Strong communication and diplomacy with diverse stakeholders.
  • Confident, articulate, and composed in high-level environments.
  • High emotional intelligence (EQ) — able to manage personalities, conflicts, and expectations gracefully.

Global & Cultural Awareness

  • Experience managing international operations or global households.
  • Understanding of cross-cultural etiquettetravel logistics, and international scheduling.
  • Fluency in English required; additional languages such as French, Spanish, Italian, or Arabic are advantageous.
  • Valid passport and willingness to travel internationally as needed.

Certifications & Additional Credentials

  • Project Management Certification (PMP, PRINCE2, or equivalent) — desirable.
  • Leadership or Executive Coaching Certification — advantageous.
  • Financial Management or HR Certification — beneficial for large-team environments.
  • Security Awareness or First Aid Training — recommended for private household roles.

Personal Attributes

  • Refined professional appearance and demeanour.
  • Calm, composed, and solutions-driven under pressure.
  • Exceptional attention to detail and organizational excellence.
  • Loyal, service-oriented, and deeply trustworthy.
  • Adaptable to both formal and informal environments.
  • Committed to the highest ethical and performance standards.

 

A CuroHelp Chief of Staff combines executive intelligence with household elegance — leading with strategy, serving with integrity, and delivering excellence.

Chief of Staff Qualifications
Hire a Chief of Staff Near Me

Hire a Chief of Staff near me – What to consider

 

Choosing Strategic Leadership You Can Trust

Chief of Staff (CoS) is far more than an assistant — they are your strategic partneroperational manager, and confidential advisor. Whether for a private householdfamily office, or corporate enterprise, the right Chief of Staff ensures that your world runs seamlessly.

Selecting the right candidate requires clarity, structure, and trust.

Define Your Needs Clearly

Before hiring, outline what you truly need your Chief of Staff to do.
Ask yourself:

  • Do you need corporate supportprivate household oversight, or both?
  • Will this be a hands-on operational role or a strategic management position?
  • Will the CoS manage teams (butlers, assistants, housekeepers, security) or oversee external partners (lawyers, vendors, family office staff)?
  • Are you looking for a live-outhybrid, or travel-based position?
  • What level of discretion and availability is required?

Choose the Right Type of Chief of Staff

Different clients require different profiles:

Type Best For Key Focus
Corporate Chief of Staff
CEOs & entrepreneurs
Strategy, leadership, and executive coordination
Private Household CoS
HNW & VIP families
Staff management, estate operations, and logistics
Family Office CoS
UHNW individuals
Financial oversight, philanthropy, and governance
Global/Travel CoS
International clients
Multi-residence coordination and travel management

A CuroHelp consultant can help you define which model best fits your environment.

Experience & Background

Your Chief of Staff should bring both strategic competence and operational discipline. Look for:

  • 7–10+ years of management experience in relevant environments (corporate, estate, or hospitality).
  • Proven ability to lead teamsmanage projects, and implement systems.
  • Experience working with HNW principalsexecutive boards, or family offices.
  • Strong understanding of luxury service standards and private household protocols.
  • Background in finance, administration, or hospitality management preferred.

Request references and verified experience across both business and personal settings.

Leadership & Interpersonal Skills

The right Chief of Staff must be:

  • natural leader, capable of managing people with diplomacy and authority.
  • Emotionally intelligent, with the ability to handle personalities and sensitive dynamics.
  • A clear communicator — both upwards (to the principal) and downwards (to staff).
  • Calm, proactive, and solutions-focused under pressure.
  • Skilled at maintaining confidentiality and professional boundaries.

You’re not just hiring a manager — you’re hiring a trusted confidant who can think like you do.

Operational Strengths

Evaluate how they handle systems and processes:

  • Ability to create and enforce Standard Operating Procedures (SOPs).
  • Competence with budgeting, procurement, and reporting.
  • Experience with multi-residence coordination or global scheduling.
  • Familiarity with project management toolsCRMs, and smart-home systems.

A well-organized Chief of Staff can save hundreds of hours of inefficiency per year.

Confidentiality & Trust

Discretion is non-negotiable.
Ensure your candidate:

  • Has signed NDAs in prior positions.
  • Understands data security and private communications protocols.
  • Has a proven reputation for confidentiality with HNW or VIP clients.

CuroHelp Chiefs of Staff operate under strict non-disclosure and privacy standards as part of their service model.

Availability & Flexibility

A Chief of Staff’s role often crosses time zones and continents.
Consider:

  • Are they willing to travel internationally or manage multi-residence schedules?
  • Can they provide out-of-hours availability if required?
  • Will they work in a rotational or full-time live-out arrangement?

CuroHelp offers rotational or fractional Chiefs of Staff to accommodate global lifestyles.

Personality & Cultural Fit

Even the most qualified Chief of Staff must align with your values and lifestyle.
Look for:

  • Professional presence and emotional stability.
  • Discretion and humility.
  • Adaptability to your household culture — formal or informal.
  • Respect for privacy, family life, and personal boundaries.

A short trial period or “service immersion week” helps confirm the fit before final appointment.

Vetting & Background Checks

Before hiring, ensure:

  • Identity verification and right-to-work documentation.
  • Employment and reference checks from verified principals.
  • Criminal background screening.
  • Credit and financial integrity verification (for fiduciary roles).

CuroHelp conducts comprehensive vetting and provides replacements if needed — ensuring continuity and peace of mind.

A great Chief of Staff doesn’t just manage your operations — they manage your peace of mind.

 

Chief of Staff Recruitment Agencies vs Private staff as a service

 

CuroHelp’s Private Staff as a Service™ reimagines recruitment as a relationship, not a transaction.

We provide ongoing partnership and professional management, ensuring your household staff not only fit your home — but thrive within it.

We don’t just introduce candidates — we employ, train, insure, and manage them, providing your family with consistent, professional household support year-round.

Key Features:

  • CuroHelp employs and manages all staff on your behalf
  • Full HR, payroll, and employment compliance included
  • Replacement cover within hours during illness, leave, or emergencies
  • Continuous training, development, and supervision
  • No large placement fees — service provided via flexible subscription or management model
  • One consistent point of contact and ongoing account management

 

Benefits for Families:

  • Zero employer risk or liability
  • Guaranteed continuity — no disruption to your household
  • Exceptional quality control with ongoing training and performance reviews
  • Scalable support to match your lifestyle and travel schedule
  • Discreet, secure, and fully managed staffing solution

 

Private Staff as a Service™ isn’t a one-time transaction — it’s an evolving partnership built on trust, discretion, and care.

Key Differences at a Glance

Feature

Recruitment Agency

Private Staff as a Service™

Employment Status

Staff are directly employed.

Staff are fully managed by CuroHelp.

Fees

One-time placement fee

(around 25%)

Ongoing managed service, no upfront cost

HR & Payroll

Family is responsible for payroll, pensions, tax, and HR.

CuroHelp carries all responsibility.

Legal Responsibility

Family assumes full employer liability under UK law.

CuroHelp carries all responsibility.

Continuity of Service

No cover if the employee is sick or resigns.

Guaranteed replacement staff within hours.

Continuity of Information

Any information around the family resides with employee.

Notes are made regularly so a new team member arrives informed.

Recruitment & Vetting

Managed privately, often time-consuming.

Professionally managed recruitment, referencing, and background checks.

Training & Development

Dependent on employer initiative.

Ongoing professional training and development provided by CuroHelp.

Performance Management

Family must address performance or HR issues directly.

CuroHelp conducts reviews and manages all staff support.

Flexibility

Fixed terms and limited adaptability.

Flexible service model that adjusts to family needs.

Disputes

Family must handle disputes and any legal fees.

Fully managed service — CuroHelp manages all disputes.

Discretion & Support

Dependent on family and employee.

Supported by a professional, discreet, and fully staffed infrastructure.

Notice Period

Bound by UK Employment Laws.

None.

Peace of Mind

Dependent on one person.

Backed by an entire professional team ensuring reliability and excellence.

 

Recruitment agencies fill vacanciesCuroHelp builds partnerships.

We remain involved — managing your staff, ensuring they perform, and replacing them seamlessly when needed.
You gain consistency, discretion, and peace of mind, with a single point of accountability.

That’s the power of Private Staff as a Service™ a modern, managed, and human approach to private staffing.

You don’t pay for introductions — you invest in results.

Chief of Staff Frequently asked questions

Chief of Staff (CoS) manages and coordinates the full operations of a private household, estate, or family office.
Their responsibilities typically include:

  • Leading and supporting senior household or office staff
  • Overseeing budgets, logistics, and administration
  • Acting as the principal’s right hand in all matters
  • Coordinating communication between teams, vendors, and management
  • Managing private projects, travel, and events

CuroHelp Standard: Leadership with precision — management with trust.

CuroHelp Chiefs of Staff serve UHNW individuals, private families, executives, and multi-estate households.
They are ideal for clients with multiple properties, complex schedules, or extensive domestic teams, ensuring structure and consistency across all operations.

CuroHelp Standard: Clarity through leadership — calm through coordination.

House Manager typically oversees the daily running of a single property.
Chief of Staff, however, operates at a higher strategic level — managing multiple estates, household managers, and departments, and acting as the direct liaison between the principal and the team.

CuroHelp Standard: Vision beyond one home — leadership across every detail.

Most Chiefs of Staff have extensive experience as Estate Managers, Private PAs, or House Managers, supported by strong academic or hospitality backgrounds.
Typical credentials include:

  • Degree or training in management, hospitality, or business
  • Formal leadership or HR training
  • Financial literacy and budgeting experience
  • Discretion and confidentiality training

CuroHelp Standard: Experience you can trust — professionalism you can feel.

Their duties vary by household but often include:

  • Overseeing all staff schedules, contracts, and performance reviews
  • Managing budgets, payroll, and vendor relationships
  • Coordinating travel, events, and property logistics
  • Acting as the primary contact between the principal and team
  • Handling confidential documentation and private correspondence

CuroHelp Standard: Organisation with elegance — execution with excellence.

No. A Personal Assistant (PA) handles direct administrative and diary support for the principal.
Chief of Staff manages the entire operational structure, including the PA, and ensures that the broader household or office functions efficiently.

CuroHelp Standard: The PA supports your day — the Chief of Staff supports your world.

Yes. CuroHelp Chiefs of Staff are skilled at overseeing multi-residence operations across different cities or countries.
They coordinate with local staff, ensure property readiness, and align standards across all locations.

CuroHelp Standard: Consistency across continents — excellence at every address.

We offer both options depending on your household’s needs.

  • Live-in Chiefs of Staff are common for large estates or multi-property operations.
  • Live-out Chiefs of Staff are ideal for city residences or family offices.

CuroHelp Standard: Flexible presence — permanent reliability.

Every candidate undergoes a rigorous screening process, including:

  • Enhanced DBS checks
  • Employment and reference verification
  • Character and confidentiality assessment
  • Interview with senior CuroHelp consultants

CuroHelp Standard: Integrity verified — leadership guaranteed.

An exceptional Chief of Staff is:

  • Calm, intelligent, and decisive
  • Highly organised and analytical
  • Diplomatic, discreet, and articulate
  • Emotionally intelligent and empathetic
  • Loyal and solution-focused

CuroHelp Standard: Leadership with empathy — confidence without ego.

Yes. They often lead a team that includes House Managers, PAs, Butlers, and Private Chefs.
They set standards, delegate tasks, and ensure alignment between the principal’s vision and operational delivery.

CuroHelp Standard: Leadership through structure — harmony through communication.

Yes. Many CuroHelp Chiefs of Staff are experienced in both household and administrative management, allowing them to bridge personal and professional tasks seamlessly — from estate operations to private projects and philanthropy.

CuroHelp Standard: Professional at every level — personal in every detail.

Total confidentiality.
Every CuroHelp Chief of Staff signs a non-disclosure agreement (NDA) and is trained to handle sensitive personal, financial, and family information with the utmost discretion.

CuroHelp Standard: Trust protected — discretion absolute.

Yes. Many Chiefs of Staff travel nationally or internationally to coordinate logistics, manage staff, or oversee properties.
Their role often extends to advance planning and on-site execution for seasonal residences or events.

CuroHelp Standard: Consistency wherever you go — organisation that travels with you.

Salaries vary based on scope, experience, and responsibilities, typically ranging from:

  • £90,000+ for UK-based roles
  • £130,000+ for global or multi-estate management positions

 

CuroHelp Standard: Exceptional leadership — fair and transparent remuneration.

Yes. Chiefs of Staff are experts at evaluating staff structure, implementing policies, and improving communication.
They can modernise systems, upgrade reporting, and streamline service to enhance efficiency.

CuroHelp Standard: Strategic insight — seamless transformation.

They act as the central coordinator — unifying all departments while maintaining respectful communication.
They ensure that each team member understands the principal’s priorities and standards.

CuroHelp Standard: Harmony through structure — clarity through leadership.

Yes. We offer interim and project-based Chiefs of Staff for transition periods, relocations, or while recruiting a permanent candidate.

CuroHelp Standard: Stability when you need it — leadership without interruption.

Yes. CuroHelp arranges interviews and trial periods where appropriate, allowing you to assess compatibility, leadership style, and household fit before confirming a permanent appointment.

CuroHelp Standard: Confidence before commitment — trust through experience.

CuroHelp specialises in private household and estate leadership — connecting clients with experienced professionals who deliver not just efficiency but peace of mind.
Every candidate we represent combines executive capability with personal integrity, ensuring your household runs to the highest global standard.

CuroHelp Standard: Leadership refined — service redefined.

Find the right Chief of Staff for you